Introduction
Our company structure has evolved to serve the objectives outlined in our mission statement. Support for our candidates and Preparation Centres is fundamental and evident in our commitment to excellence in customer service and exam administration. Outreach to customers throughout the regions in which we operate requires a dedicated Logistics team and our philosophy of continuous improvement has spurred the development of our Communications and Technology teams. In addition to our core team, we train and employ a large cohort of exam day staff: examiners, invigilators, supervisors and speaking test coordinators.
Michael Terry
Centre Examinations Manager
Originally from Melbourne, Australia, Michael has been working in English language teaching for around 20 years, first as a teacher and then as a Director of Studies. Along the way he has also worked as a Speaking Examiner for Cambridge English and a materials writer for Macmillan. He holds a Masters in Applied Linguistics (TESOL) from Macquarie University, Sydney.
Natalia Brox
Head of the Madrid Office
Natalia started teaching English while studying her degree in Tourism and holds the Cambridge CELTA and C2 Proficiency qualifications. Having worked as an English teacher and coordinator for ten years, she initially began working with Exams Madrid as an invigilator, supervisor and speaking examiner, and later became a member of the office team occupying various roles.
Operations
Sarah Johnston
Head of Operations
Sarah started her teaching career in Barcelona in 1985. She completed her CAP (Certificat d’Aptitud Pedagògica) and then went on to do her RSA (now DELTA). She has been connected with exam classes for many years, first as a teacher and then as a Director of Studies. Sarah is a Speaking Examiner Team Leader for C2 Proficiency, C1 Advanced, B2 First, B1 Preliminary, A2 Key.
Samara García
Head of Logistics
Samara graduated in Law from the Dominican Republic and received additional training in Transport and Logistics. At Exams Catalunya, she manages candidate certificates, secures suitable exam venues, and is now responsible for overseeing the full logistics process related to warehouse operations, ensuring seamless coordination between departments.
Support
Mireia López
Head of Support – Exam Day Experience
Along with studies in the law faculty of the Universitat Autònoma de Barcelona, and a background in the aviation sector, Mireia holds the CELTA and DELTA Module 2 and has worked extensively as an EFL teacher and Director of Studies. She began to work with Exams Catalunya as an exam supervisor and Speaking Examiner in 2016.
Helen Smith
Head of Support – Customer Care
Helen completed her CELTA at The Lewis School in 2002. She has worked as an English teacher in Barcelona and Manresa teaching young learners, teenagers and adults at a variety of levels as well as preparing students for Cambridge English exams and teaching business English. She worked for eight years as coordinator and Director of Studies.
Founders
Caroline Lewis
Caroline read Spanish and French at Edinburgh University and taught English in Córdoba, Zaragoza and Barcelona. She opened her own language school and teacher training centre in 1985 and managed and developed this business for over 30 years. She was our Centre Exams Manager from 1997 to 2016 and oversaw the growth and expansion of all our centres during this time. Her principal role, as Co-director and Managing Partner, is to supervise and develop.
Fran Astigarraga
Fran read Law at Barcelona University and holds a Masters degree in Human Resources. He began his career in banking and he worked in a number of different departments of the Catalan administration over several years including the organisation and administration of entry examinations for civil servants. He began collaborating with our centres in 1997 and since 2004 has worked exclusively in the planning, promotion and development of the Cambridge English examinations as Co-director and Managing Partner of the centre.
